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Big Changes are Coming to RBDigital

11/09/2020

 

Big Changes are Coming to RBdigital -- OverDrive has acquired the RBdigital platform. For OPL users, this means that on September 15th 2020 some RBdigital content will move to OverDrive. The RBdigital website and app will eventually be retired.

For now, this change will only affect RBdigital audiobook content. Digital magazines and ArtistWorks will still be available via RBdigital.

If you are a current RBdigital user, please read the answers to our Frequently Asked Questions (FAQs) below to learn how this change will affect you.

Why are RBdigital audiobooks moving to OverDrive?
OverDrive has acquired RBmedia’s library business, RBdigital. This means that audiobooks from RBdigital will be transferred to the OverDrive platform. You will be able to access these titles through the OverDrive website, the classic OverDrive app, and the Libby app. When this transfer is complete, audiobooks will no longer be available through the RBdigital platform and app.

When will audiobooks be transferred from RBdigital to OverDrive?
RBdigital audiobooks will be transferred to OverDrive on Tuesday September 15th 2020. The process will take approximately 24 hours. During this time, RBdigital audiobooks will not be available.

What happens if I have a title(s) currently checked out on RBdigital?
Current checkouts will be available through the remainder of their lending period in the RBdigital app. Current checkouts will not be moved to OverDrive. This will allow you to finish your title without disruption or risk of losing your place in the book.

What happens to requests I have through RBdigital?
Requests will not be moved to OverDrive. You can export your Transaction History from the RBdigital website by accessing My Account > Profiles.  Then you can see what you have on request in RBDigital and place the requests again with OverDrive or Libby.

Can I move my requests to OverDrive?
You can manually place yourself on a new request list in OverDrive after the audiobooks are transferred to OverDrive.

What happens to my checkout history and wish lists from RBdigital?
Checkout history and wish lists will not be moved to OverDrive. You can export your Transaction History (including your wish list) from the RBdigital websites by accessing My Account > Profiles.

How can I learn to use OverDrive or Libby?

See OPLs Digital Collection Support pages for assistance in getting started with the OverDrive website, the classic OverDrive app, or the new Libby app. You will need your library card and PIN numbers to log on.

 

Will digital magazines through RBdigital be available from OverDrive?

We will provide updates when details are available. In the meantime, you can continue to use RBdigital to access magazines.

 

What if I need more help?

Visit the OPL digital collection support pages for assistance. If you’d like to connect with someone, OPL staff are available by email, phone and at one of our open branches.