• Contactless Returns and Holds Pickup Service at OPL


    OPL offers contactless returns and holds pickup service at select branches, during new hours of operation. 

    • RETURNS will be accepted only during hours of operation, no appointment necessary. Due dates for currently checked out materials have been extended and late fees suspended. 
    • HOLDS PICKUP: As of July 27, appointments are no longer needed to pick up holds, except at Rosemount (temporary location). You can pick up your available holds during opening hours at branches offering contactless service.    
    • Rosemount (temporary location) will offer curbside service starting Monday, July 27. Holds pickups are by appointment only at this location. 
    • UPDATE: Starting Monday, August 17, additional in-person services will be offered at select branches and new branch locations will reopen. Find out more.

    Masks are required to be worn inside Ottawa Public Library branches, as per the Temporary Mandatory Mask By-law. 
    For information about Library cards, virtual programs, and more, contact InfoService by phone or email. 


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Entrepreneur Basics


Are you starting a business? There are so many things to consider: marketing, accounting, bookkeeping and taxes, financing your business, rules and regulations, researching your target customers and making your business viable.  Are you considering importing goods to Canada?  Join us for information sessions provided by business advisors at different branch locations.

Market Research Techniques and Resources
Learn about market research and how to use free, essential online business resources.

How do you reach potential customers?  This workshop is for all interested in learning marketing techniques.  

Starting a Business
Whatever kind of business you are starting, learn the steps and procedures and what you need to do so that you can determine if your business idea is feasible.

Small Business Financing
Join Antonio Garcia, small business advisor at Scotiabank, to learn how and where to apply for financing for your startup.  

Tax and Bookkeeping Help for Small Business 
Meet the Liaison Officer for Small Business, an accountant from the CRA, for a workshop that will answer your tax and accounting questions.

  • North Gloucester branch, October 2, 6:00 pm  (bilingual)
  • Stittsville branch, October 29, 6:00 pm (English)
  • Ruth E. Dickinson branch, November 21, 6:00 pm (English)
  • St-Laurent branch, December 5, 6:00 pm (bilingual)

Accounting and Bookkeeping Basics
Join In-TAC Accounting and Taxation Services for a discussion of accounting and bookkeeping basics.  

Doing Business with the Government of Canada
Join the Office of Small and Medium Enterprises (OSME) to learn how to sell goods and services to the Government of Canada.

Are you importing or thinking of importing goods into Canada? Learn the process and how to increase your profits.