Step 1: Contactless services inside most open branches


There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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How to Pronounce Knife wins the Giller!


Souvankham Thammavongsa won the 2020 Scotiabank Giller for her book of short stories How to Pronounce Knife.  In a virtual ceremony last night, the Giller Award was delivered to the winner at her home and captured on national television.  Her acceptance speech was beautiful and thoughtfully composed: she alluded to the title of her book with this personal story: "Thirty six years ago I went to school and I pronounced the word knife wrong and I didn't get a prize," she said referencing her early education in ESL classes. "But tonight there is one." 

Thammavongsa has also won acclaim for her 4 books of poetry, and by being reviewed favourably for her first adventure in fiction in the New York Times.  Born in a Lao refugee camp in Thailand, she was raised and now lives in Toronto.  The Giller jury wrote: "These stories are vessels of hope, of hurt, of rejection, of loss and of finding one's footing in a new and strange land.  Thammavongsa's fiction cuts to the core of the immigrant reality like a knife - however you pronounce it".

Congratulations Souvankham Thammavongsa!

Image: How to Pronounce Knife

How to Pronounce Knife

By Thammavongsa, Souvankham