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  • UPDATE – Provincial announcement regarding public libraries and pickups


    We greatly appreciate the Province’s announcement that as part of the first phase of reopening libraries can begin to offer pick-up or delivery of materials. 

    There is a lot of work to do be able to offer these services while ensuring the safety of our employees and our customers. Our plan to resume our physical services needs to account for physical distancing requirements, provision of personal protective equipment, enhanced sanitary controls, and new protocols for employees and customers. We are working on offering holds pick-ups as soon as we can safely do so.  

    We will be communicating all new developments in our service offering to you on all our platforms, as soon as we have updates. 

    Thank you for your patience as we move through this rapidly evolving situation. 


    OPL branches, Bookmobile stops and Homebound delivery services are closed until June 30, 2020. The closure is in response to advice from Ottawa Public Health (OPH) with regards to COVID-19 (coronavirus) for the health and safety of our community. We will continue to monitor the situation and reassess as the situation evolves. Currently, please note:  

    • Due dates for all currently checked out materials have been extended and late fees suspended.
    • Book drops are not available since branches are closed. Hold on to OPL items and return them when branches reopen. 
    • Holds are suspended, and pick up expiry dates extended. This includes interlibrary loans (ILL).
    • Meeting room rentals are cancelled, and fees are being refunded; and
    • Computer bookings, programs, events and outreach activities are cancelled.
    • Expired cards, or those about to expire, have been extended. 

    You can use the Library online:

    We thank you for your patience and support, and we look forward to seeing you online and in person again soon.

Income Tax and Benefits

Image of a clock, form, calculator and keyboard, courtesy of the Canada Revenue Agency.

It's that time of year again - tax time. If you are preparing to file your taxes for 2017, remember that most individual applications should be filed by April 30, 2018. In addition to those provided by the Canada Revenue Agency, OPL has some resources that may be helpful - have a look at the list below for more information. 

For those who may need some additional support and have a modest income, free Volunteer Tax Preparation Clinics are available in Ottawa. Through these clinics, eligible individuals can have a volunteer help them through the process. Have a look at this web page on the CRA website for additional locations: or the Community Information Centre of Ottawa's bulletin: - by phone, dial 2-1-1, 613-761-9076, or toll-free 1-877-761-9076 for details. Good luck! 

Income Tax and Benefits / Impôts et prestations by Jordana_Library

Helpful resources and information on Canadian taxes and benefits. / Voici quelques ressources et renseignements sur les impôts et prestations du Canada.


Please note that there are also videos and webinars available from the CRA, explaining taxes for Canadian immigrants in French and English:
Certain videos, such as "New to Canada? Learn about taxes" are also available in Arabic, Cantonese, Punjabi and Spanish. See for more information.
Veuillez noter que les vidéos et webinaires enregistrés qui expliquent les impôts pour nouveaux Canadiens, offerte en français et anglais, sont disponibles sur le site web de l’ARC :
Certaines sont également disponible en anglais, arabe, cantonais, espagnol et pendjabi, par exemple, « Nouvel arrivant au Canada? Renseignez-vous sur les impôts ». Pour en savoir plus, allez à