Regular hours resumed Sept. 7, 2021


Ottawa Public Library has returned to regular pre-pandemic hours at most branches as of September 7, 2021 — including Sunday hours at 10 branches and InfoService. Hours are posted at branch entrances and on the Hours and location page of the OPL website.   


Carp Branch


Carp branch will be closed on Tuesday, October 26, 2021 for operational use by the City of Ottawa. Regular service will resume Wednesday,  October 27, 2021 at 10 am. 

Overdrive: Issues with older Apple devices or browsers


Recent changes by Overdrive and Libby have impacted compatibility with older versions of Apple's mobile and desktop operating systems. Those who use older Apple devices (Mac computers running lower than macOS 10.12.1 and iPhones/iPads running iOS 9) may have trouble using the OverDrive desktop or mobile apps, while Libby is no longer supported on iPhones and iPads running iOS 9.

Carlingwood branch: Elevator out of service


The elevator at Carlingwood branch is currently out of service. 

Alta Vista branch: Reopening October 22


Alta Vista branch will return to regular service and hours on Friday, October 22, 2021.

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Mental Health Resources for Teens

teen with puzzle pieces being added to his picture/ado avec des pieces du casse-tete

Mar 11, 2021

The COVID-19 pandemic has left many teens feeling disconnected as they find themselves with very different school and daily lives than a year ago. We recognize that many young people are struggling during these uncertain times.

We would like to share these resources that are available to teens in our community.

YouthNet/RéseauAdo (YNRA) is a bilingual, for youth by youth, mental-health program at CHEO. YNRA offers alternative support services for youth aged 13-20. They work at reducing the stigma surrounding mental health and illness through prevention and intervention programs, education, research and advocacy.

Many of these resources are also open to children and/or adults.

For more information on youth mental health, consult Ottawa Public Health’s The Link.

*New* helps children, youth and families connect with the right mental health and addiction services and care when they need it. is available to assist infants, children and youth from birth to 21 years of age. They cover parts of eastern Ontario including Ottawa, Pembroke, Cornwall, Hawkesbury, and surrounding areas including the counties of: Lanark, Leeds and Grenville; Stormont, Dundas and Glengarry; Prescott-Russell and Renfrew.

Crisis Support

Crisis Intervention Program – located in CHEO Emergency Department:

emergency mental health risk assessment (17 years of age & under),

Counselling Connect: Free phone/video counselling with no waitlist

Distress Centre of Ottawa and Region 24/7:

confidential emotional & mental health support, crisis intervention, information referral and education services,

LGBT Youthline:

confidential and non-judgmental peer support and reference services. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM,

MaListeMaSante:A resource website for francophone youth (which also now has a rural section for Stormont, Dundas and Glengarry):

Mental Health Crisis Line:

crisis intervention services for youth ages 16 years of age and older,

Ottawa Police:

in case of an emergency dial 9-1-1,

Ottawa Rape Crisis Centre:

24-hour crisis line supporting survivors of sexual assault,

Young Caregivers Connect: Providing resources and support to young people caring for others (e.g., family members, siblings, etc.,) including support groups, emergency planning toolkit, a 24/7 helpline:

Youth Services Bureau of Ottawa – Integrated Crisis Service:

services for children & youth under 18 years of age experiencing a crisis and for parents, guardians, caregivers, or service providers who are concerned about a young person in crisis, , 613-260-2360