Step 1: Contactless services inside most open branches


There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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Metcalfe village branch of Ottawa Public Library will move to new location late next year 


The Metcalfe village branch of Ottawa Public Library will move late next year to the old Metcalfe Town Hall, down the road from the current location. Contactless holds pickup and returns service will continue at the current location on Saturdays from 10 am to 3 pm until the move in late 2021.  


The facility currently housing Ottawa Public Library's Metcalfe village branch, at 2782 8th Line, has several major structural issues that make it unusable for library purposes. The former Metcalfe Town Hall, located nearby at 8243 Victoria Street, has been identified and secured as a good alternative location to ensure continued library services in the community. The Metcalfe Town Hall will be renovated to ensure it meets building code, life safety, and accessibility requirements.   


After next year’s move, the new location will consolidate services in one convenient location for OPL customers and all residents who wish to take advantage of the varied Library services, collections, learning and cultural resources at the Metcalfe village branch. Library services will not be interrupted by this move; current services will continue. Hours and location are available on the OPL website 


The City has hired N45 Architecture as the design consultant and construction will commence in Spring 2021, with completion later that year. The OPL Board approved $250,000 in the 2020 budget towards a solution. This funding will be used for design and fit-up to meet the Library’s requirements. The City will contribute additional funding to cover lifecycle work on the building. The Metcalfe Town Hall will remain the branch location while OPL studies a longer-term solution in conjunction with its Facilities Master Plan. These renovations will be a long-term investment in the building that will serve the community well beyond use by the library.