With the announcement of a provincial emergency and stay-at-home order, we have decided to return to curbside services – that is providing holds pickup and returns services at the branch entrance. Starting today, April 8, customers will no longer be permitted to enter.
Hours of operation will remain the same. The Bookmobile and Homebound Services will continue to operate, as well as online programming and services.
Cardholders will be able to return Library items and pick up holds without an appointment by lining up at the branch entrance. Employees will be available at the door to help. We thank you for your patience as it may take time to retrieve items and check out holds.
Borrowed items can only be returned when branches are open. We know that 24-hour book return is one of the services our cardholders want back the most. We are testing a possible solution that still follows the quarantine requirement and health guidelines.
We continue to follow direction from the Province of Ontario and guidance from Ottawa Public Health to stop the spread of COVID-19 in our community, and as such, mask-wearing outside in line remains mandatory.
If you have further questions, please contact InfoService at 613-580-2940 or InfoService@BiblioOttawaLibrary.ca.
We look forward to expanding in-person services again when it is safe to do so. Until then, please explore OPL’s digital collection and enjoy a wide variety of virtual programming in addition to the current curbside service for physical items. Please take care and stay well.