As of Friday, March 19, Ottawa is now in the Red-Control Zone to stop the spread of COVID-19. Library services will remain the same.
Throughout the city, 31 Library branches remain open to offer returns and holds pick up inside the branches, with 28 of them also offering browsing and use of public computers. Capacity limits continue to be in effect.
Hours of operation will remain the same and borrowed items can be returned when branches are open.
Rest assured that we have read your comments and heard your concerns. We know that you need us to bring back 24-hour book returns as soon as possible. We hope to be able to implement a solution in the coming weeks, but in the meantime, in order to comply with the quarantine requirement and provincial guidelines, book drops cannot be opened when branches are closed as returned items overflow and jam the book drops and automated conveyors.
We continue to follow direction from the Province of Ontario and guidance from Ottawa Public Health to stop the spread of COVID-19 in our community, and as such, mask-wearing inside the branches, and outside in line, remains mandatory.