One of Ottawa Public Library’s (OPL) core values is Inclusion, and the Library is committed to providing barrier-free access to its services. OPL’s 2023 Annual Report reflects that there is room for everyone’s story at OPL, and that the Library provides access to a world of ideas and supports the community in a variety of ways.

A key accomplishment in 2023 to increase inclusion and accessibility was the creation of the new Client Experience and Community Development department whose priority will be to identify community needs and service gaps as an initial step towards addressing barriers.

As well, one program highlight included the "One Book Can Change a Life" reading campaign, delivered in collaboration with Prezdential Basketball, with more than 150 youth participating. This event underscored the importance of literacy and inclusion in an environment that was fun and interactive.

OPL continued making progress towards reconciliation with First Nations, Inuit, and Métis peoples by offering the public opportunities to learn more about the impact of the residential school system. Open branches during the National Day for Truth and Reconciliation distributed free copies of the book Every Child Matters by Phyllis Webstad and also displayed StoryWalk panels inspired by the book, as well as screened six National Film Board (NFB) films that offered insight into the trauma caused by the residential school system.

Finally, the Central branch at Ādisōke celebrated a significant construction milestone: the completion of concrete pouring of all five floors of the new facility.  From high-quality literacy programs and events with local and national artists to beautiful spaces to work and study that include the latest creative technologies, this modern, accessible, and iconic facility will build, strengthen, and enrich the community and bring people together.

Thank you to everyone for supporting and making use of the Library, and for contributing to another successful year at OPL!