Current In-Person Services

18/11/2020

OPEN BRANCHES: 22 of our branches and the Bookmobile are currently open for modified services at this time.

Additional branches will reopen for contactless returns and holds pickup in the fall and early winter. Details: https://biblioottawalibrary.ca/en/blogs/updates-new-branch-reopening-dates

HOURS AND LOCATIONS: for current branch hours.

BOOKMOBILE: for the current Bookmobile stops schedule.

MANDATORY: Masks are required to be worn inside Ottawa Public Library branches, as per theTemporary Mandatory Mask By-law. Customers who are not wearing masks will not be allowed inside branches. Exceptions apply for people with medical exemptions.

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UPDATES: New branch reopening dates

04/11/2020

Great news! We are pleased to announce the reopening of more branches that will offer contactless returns and holds pickup on these dates:

  • Holds lockers at the Hunt Club Riverside Club Community Centre - reopened on Monday, November 2.
  • Sunnyside branch - Monday, November 16. 
  • Hazeldean branch - Tuesday, December 1. 
  • Manotick branch - Tuesday, December 1. 
  • Rosemount (revitalized branch)** - Thursday, December 3 (first floor only).
  • Rideau branch - Monday, January 11, 2021. 
  • Rockcliffe Park branch - Monday, January 18, 2021. 
  • Orléans branch - in January 2021. 

**Please note that the Rosemount Temporary Location will close on Saturday, November 21.

 

At this time, only returns and holds pickup will be offered at these branch locations.

As branches reopen, their modified opening hours will be available on the Hours and Locations page. The hours for returns and holds pickup service at the Hunt Club-Riverside Park Community Centre are found on the Kiosk Services page.

The Bookmobile will resume service to all its stops later in 2020, with a modified schedule. Please visit the Bookmobile page for the latest schedule.

 

BRANCHES WITHOUT A REOPENING DATE

With this new wave of reopening, 28 of our 33 branches will be offering in-person services. We continue to plan for the reopening of the Constance Bay, Fitzroy Harbour, Munster, Osgoode, and Vernon branches in 2021, and we are exploring options for services in these communities.

 

For more details on current in-person services, please visit our Current Branch Services page.

Comments

Hello,

Do we know if some of the previous services like adding new holds to our queues will be offered again soon?

Hello. You can currently place new holds for pickup at open branches or at branches that are reopening soon. There is currently a limit of 100 physical holds per customer, so if you already had more than 100 holds before the closure in March, you cannot place new holds until your total holds are back under 100. Thank you.

Will this limit of 100 holds remain or is there a plan to return to unlimited holds as before the closure in March

Any idea when we can return books in the book drop when the library is closed?