Branch improvements

The Ottawa Public Library maintains and renews its facilities to support their role as vital, welcoming and safe community hubs, places to meet, study, connect and discover.

OPL builds new places and spaces to meet the growing and changing needs of Ottawa’s citizens.

Public library facility trends

Recent public library facility trends are consistent wherever significant renovations take place or new facility construction is undertaken.  These trends have been incorporated into recent OPL renovations and new construction.  These trends include:

  • Less space for collections and more space for the public.
  • More group and quiet study spaces; and more multi-purpose spaces being designed for customers to access Library resources (print and electronic) or work on their own.
  • Increased focus on customer self-service enabled through technology.
  • Installation of RFID (radio frequency identification) sorter systems to provide more convenient and efficient handling of returned material. 
  • New customer service models are moving staff away from traditional service desks to a single point of service based on staff roving throughout the branch to assist customers.