A large children's department hosts popular programs for kids from babies to teens. A spacious reference department specializes in Genealogy.

Nepean Centrepointe continues to offer a dedicated workstation for Business owners. Previously known as the Ontario Business Connects (OBC) terminal, the ServiceOntario Gateway for Business Workstation is a free, accessible, & convenient service for local Business Owners.

The branch is located in the Ben Franklin Place complex and has Friends of the Ottawa Public Library Association (FOPLA) used books sales.