• Contactless Returns and Holds Pickup Service at OPL


    OPL offers contactless returns and holds pickup service at select branches, during new hours of operation. 

    • RETURNS will be accepted only during hours of operation, no appointment necessary. Due dates for currently checked out materials have been extended and late fees suspended. 
    • HOLDS PICKUP: As of July 27, appointments are no longer needed to pick up holds, except at Rosemount (temporary location). You can pick up your available holds during opening hours at branches offering contactless service.    
    • Rosemount (temporary location) will offer curbside service starting Monday, July 27. Holds pickups are by appointment only at this location. 
    • UPDATE: Starting Monday, August 17, additional in-person services will be offered at select branches and new branch locations will reopen. Find out more.

    Masks are required to be worn inside Ottawa Public Library branches, as per the Temporary Mandatory Mask By-law. 
    For information about Library cards, virtual programs, and more, contact InfoService by phone or email. 



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The Ottawa Public Library is an important centre of information, education and entertainment, as well as an essential means of promoting the importance of reading and literacy. 

OPL’s success at connecting people with information and ideas helps us grow. We are now one of the world’s largest urban public library systems – and the largest bilingual library (French-English) in North America.

  • We offer diverse services and programs.
  • We help connect people to each other and the world. 
  • We are a place of possibility – to customers and employees. 
  • We value a dynamic workforce.
  • We promote a stimulating work environment.
  • We recognize and reward staff creativity in serving our community through a variety of rewards programs. 
  • We need energetic and enthusiastic individuals with a strong sense of service excellence to help us make a difference.

If you want to make a difference in a public library setting, consider a career with OPL. When we have opportunities for external recruitment, details are available through the City of Ottawa’s recruitment website at  Ottawa.ca.