Step 1: Contactless services inside most open branches

17/06/2021

There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

You are here

Accessibility

Making the Ottawa Public Library accessible to people with disabilities.

Overview

The Ottawa Public Library (OPL) is dedicated to making its resources accessible to people with disabilities, specifically through its services and collections, including: Homebound Services, the resources of the Centre for Equitable Library Access (CELA), assistive technology, and accessible collections.

If you require longer borrowing periods due to a disability, consider applying for Accessibility Status to have your borrowing periods extended. If you would like to request an accessible format or a communication support from OPL, please complete the Accessible formats and communication support form.

OPL complies with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and will provide reasonable accommodations upon request.

If you have questions or need assistance, please contact Accessibility Services at accessibility.office@BiblioOttawaLibrary.ca or 613-580-2424 ext. 28321.

See OPL’s Accessibility Policy, Accessible Formats and Communication Supports Policy and the Accessibility Position Statement for more information on the Library’s commitment to accessibility.

For a list of accessible meeting rooms, please click here.

Blogs

Alas, none at the moment. Check back soon!