UPDATE – Provincial announcement regarding public libraries and pickups

We greatly appreciate the Province’s announcement that as part of the first phase of reopening libraries can begin to offer pick-up or delivery of materials. 

There is a lot of work to do be able to offer these services while ensuring the safety of our employees and our customers. Our plan to resume our physical services needs to account for physical distancing requirements, provision of personal protective equipment, enhanced sanitary controls, and new protocols for employees and customers. We are working on offering holds pick-ups as soon as we can safely do so.  

We will be communicating all new developments in our service offering to you on all our platforms, as soon as we have updates. 

Thank you for your patience as we move through this rapidly evolving situation. 

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OPL branches, Bookmobile stops and Homebound delivery services are closed until June 30, 2020. The closure is in response to advice from Ottawa Public Health (OPH) with regards to COVID-19 (coronavirus) for the health and safety of our community. We will continue to monitor the situation and reassess as the situation evolves. Currently, please note:  

• Due dates for all currently checked out materials have been extended and late fees suspended.
• Book drops are not available since branches are closed. Hold on to OPL items and return them when branches reopen. 
• Holds are suspended, and pick up expiry dates extended. This includes interlibrary loans (ILL).
• Meeting room rentals are cancelled, and fees are being refunded; and
• Computer bookings, programs, events and outreach activities are cancelled.
• Expired cards, or those about to expire, have been extended. 

You can use the Library online:

• Visit the OPL website and our new Isolation Recreation section for regularly updated eContent, news and resources for children, teens and adults
• Contact InfoService by phone or email from Monday to Saturday, 10 am to 5 pm, for help or to gain access to OPL's eContent with your temporary card
• Sign up for a temporary card here.

We thank you for your patience and support, and we look forward to seeing you online and in person again soon.