Provincial State of Emergency: Impact to OPL Services


OPL services have not been impacted by the provincial announcement on Tuesday, January 12. Curbside returns and holds pickup services will continue at open branches.

Hours of operation will remain the same for most branches. Greely, North Gower, and Richmond branches will shift their hours to close by 8 p.m., and all Bookmobile stops will close by 8 p.m.

For details about current services, please visit this page.

HOLDS: If you would like to pause, cancel, or manage your holds, you can do so in your online account

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Hours of operation at Infoservice

(Phone and email availability)

  • Monday: 10 a.m. – 6 p.m. 
  • Tuesday: 10 a.m. – 8 p.m. 
  • Wednesday: 10 a.m. – 6 p.m. 
  • Thursday: 10 a.m. – 8 p.m. 
  • Friday: 10 a.m. – 5 p.m. 
  • Saturday: 10 a.m. – 5 p.m. 
  • Sunday: CLOSED 

For the addresses and hours of operation of the branches offering the returns and holds pickup services, please visit the Hours and Locations page.

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Make an inquiry about your account, get help with holds, eBooks, or other matters.

Go to our online forms

Request a program or item, get accessiblity support


Contact us for interview requests or media inquiries