Step 1: Contactless services inside most open branches

17/06/2021

There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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Infoservice Hours of Operation

  • Monday: 10 a.m. – 6 p.m.
  • Tuesday: 10 a.m. – 8 p.m.
  • Wednesday: 10 a.m. – 6 p.m.
  • Thursday: 10 a.m. – 8 p.m.
  • Friday: 10 a.m. – 5 p.m.
  • Saturday: 10 a.m. – 5 p.m.
  • Sunday: CLOSED

For the addresses and hours of operation of the branches offering the returns and holds pickup services, please visit the Hours and Locations page.

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