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  • Contactless Returns and Holds Pickup Service at OPL


    OPL is offering contactless returns and holds pickup service at select branches, during new hours of operation. Find the details of this new service and branch opening dates here.

    • RETURNS will be accepted only during hours of operation, no appointment necessary. Due dates for currently checked out materials have been extended and late fees suspended.
    • HOLDS PICKUPS are by appointment only. Make an appointment here.

    In accordance with Ottawa Public Health directive, please wear a mask when entering a branch.

    For information about Library cards, virtual programs, and more, contact  InfoService by phone or email.

Management Team

Senior Management

Danielle McDonald
Chief Executive Officer
Anna Basile
Division Manager, Corporate Services
Donna Clark
Division Manager, Branch Operations
Craig Ginther
Division Manager (Acting), Central Library Project
Catherine Seaman
Division Manager, Customer Experience
Michael Poliwoda
Program Manager, Major Gifts and Partnerships
Alexandra Yarrow
Program Manager, Board and Strategic Services

Departmental Management

Ann Archer
Content Services
Alison Blackburn 
Program Development
Sharon Campbell
Employee Experience
Otto Dos Santos
Materials Delivery
Rachael Duplisea
Mark Gelsomino
(Acting) Alternative Services
Matthew Pritz
Finance and Business Services
Kent Raymond
Service OPL
Elizabeth Sampson
Facilities Planning and Development
Chris Simmons
(Acting) Technology Services

Branch Management

Catherine Flegg
(Acting) West
Philip Robert
Urban East
Yvonne van Lith
Urban West
Tony Westenbroek