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Find an answer to our most frequently asked questions by searching our knowledge base. If you can't find an answer, call or submit a ticket and we are here to help. 

RBdigital – Account Set Up RBdigital is a platform that offers eMagazines and eAudiobooks.  New customers must create an RBdigital account. To create an account, click on the RBdigital link...
What you will need A valid Ottawa Public Library (OPL) card A fast Internet connection (minimum 1Mbps for streaming videos) If you’re using  a mobile device, you will need the Hoopla...
The below instructions are only for reading newspapers and magazines offline using the PressReader app. In addition, if you are visiting one of our library branches, you do not need to create a...
Accessing OPL's Flipster e-magazines On your computer or mobile device, click or tap on the Flipster link from OPL's website.  If accessing it from outside the library, you will be asked for...
Getting started with digital media New to the world of OPL's digital collection? Here are some guides. Magazines and music Get started with Freegal – download free music Get started with...
Getting started with cloudLibrary using Android You can use the cloudLibrary app to get express eBooks on your Android device Step 1 Install cloudLibrary from Google Play Step 2 Open the...
Please note: You must create a New York Times account to access.  An email address is required There is a daily limit on how many remote passes are available. Access does not include...

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