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    The location is closed due to strong odors and off-gassing from the floor finish in the adjacent location.

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Find an answer to our most frequently asked questions by searching our knowledge base. If you can't find an answer, call or submit a ticket and we are here to help. 

Books that the Ottawa Public Library does not own. Archival microfilm (census, vital statistic records, church records etc.) Microfilm (books, newspapers, periodicals) Photocopies of articles...
Allow a minimum of 3 weeks for items available in Canada. Allow a minimum of 6 weeks for items borrowed from the United States. Allow a minimum of 8+ weeks for items borrowed from international...
The pink band on the cover identifies the book immediately as belonging to the Interlibrary Loans department.  It is used as a tracking mechanism.  It is imperative the pink band not be...
Anyone who has a valid Ottawa Public Library card in good standing.
Return postage is not charged for transaction with Ontario Public Libraries. Postage and loan fee cost recovery is with permission only when you fill out the ILL form. $2.00 return postage fee...
Books Four (4) requests per month. There are no renewals on Interlibrary loan material. Microfilm 3 reels per person at a time for archival microfilm. 3-12 reels per person for...
Any item in the Ottawa Public Library catalogue including Reference. Books published in the last 12 months. CDs, MP3s. DVDs. E-books Rare books and materials over 100 years old unless...
You can check your Library Dashboard.  Click on Log In/My OPL.  Under My Borrowing, click on My ILL requests. Any messages and cancellation notes will appear here.  Please note...
You will be notified by the method you selected on your library card account for holds. The item will appear in your hold list on your library card account. Pick up interlibrary loan items...
$1.00 per day per volume. $35.00 maximum per volume. $1.00 charge for not picking up an ILL Cost recovery charge if the item is lost or damaged.

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Contact us by phone

  • Call us at 613-580-2940
  • Renew your materials by calling 613-580-2535


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