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    The location is closed due to strong odors and off-gassing from the floor finish in the adjacent location.

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Find an answer to our most frequently asked questions by searching our knowledge base. If you can't find an answer, call or submit a ticket and we are here to help. 

This system currently lets you reserve time on library computers at the Ottawa Public Library, and helps to ensure that all persons have fair access to the library's computing resources. It...
No, our booking system provides the opportunity to reserve in advance; however, as long as you have time available, you can logon to any workstation that is not being used and has not been booked by...
Internet access for children under 17 years of age defaults to filtered access only, unless otherwise approved by a parent or a guardian. This means that Internet access to subject categories such as...
You can have a maximum of 4 hours per day across the library system. Please note that some branches must cap the daily usage at 2 or 3 hours per day due to high demand. Remaining time can be used at...
You may make a booking today plus 3 days in advance.
Yes. You may select a workstation by conducting a search by PC Type or by Specific PC. Searching by Specific PC allows you to request a specific computer. The system assigns a computer to you based...
Yes, it is necessary to have a valid library card to book a workstation. It is possible to get an “Internet/No Loans” Library card for computer use, if you do not have complete...
You may have incorrectly typed your Library barcode number or your Library card could be expired. Note: it is necessary to have a valid 14-digit library card starting with the numbers 22950, and a...
You must log on within the first 5 minutes of your scheduled booking or the booking will be cancelled. The cancelled time (5 minutes) will still be deducted from your daily maximum.
You will receive two warning messages, one at six minutes and one at two minutes, before the end of your session. N.B.: Please save your work to a diskette or a flash drive. You can also save your...

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