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  • Returns and Holds Pickup Service at OPL

    12/06/2020

    OPL is offering a new Returns and Holds Pickup service at six branch locations: Main, Nepean Centrepointe, Cumberland, Beaverbrook, Greenboro, Ruth E. Dickson, during new hours of operation.

    Find the details of this new service here.

    • Due dates for currently checked out materials have been extended and late fees suspended.
    • All book drops remain closed.

    For information about Library cards, virtual programs, and more, contact  InfoService by phone or email.

Accessibility Status

Application for Accessibility Status

Do you require longer borrowing periods due to a disability? You can apply to change your Library card to Accessibility Status by filling out this form.

Features of the Accessibility Status:

  • Six week loan period for all items, except for except for downloadable digital media and Express items (regular loan periods apply); and
  • Six week renewal period for all items, except for downloadable digital media and Express items (regular renewal periods apply).

Please note that customers are responsible for:

  • Picking up and returning their material to a Library branch or Bookmobile stop; and
  • All fees incurred. See the Fees and Fines chart for more details.

Download the Application for Accessibility Status. The form is also available in Library branches.

Please note that a health care professional (i.e. physician, nurse, physiotherapist, chiropractor, naturopath, psychologist, etc.) must complete a portion of the form. In lieu of having a health care professional signature, the Ottawa Public Library will also accept the following:

  • A valid OC Transpo community bus pass;
  • A CNIB card; or
  • Proof that you receive benefits under the Ontario Disability Support Program (ODSP).

If you have other documentation that you wish to have considered, please contact the OPL Accessibility Office, accesibility.office@biblioottawalibrary.ca or 613-580-2424 ext. 28321

Once the application form is complete, please bring it in person to any OPL branch to have your Library card changed to Accessibility Status. New customers without an existing Library card will also need to bring photo I.D. and proof of address.