Request forms

Application for Accessibility Status

Require longer borrowing periods due to a disability? Apply to change your Library card to Accessibility Status by filling out this form, also available at all Library branches. A Health Care Professional (i.e. physician, nurse, physiotherapist, chiropractor, naturopath, psychologist, etc.) must complete a portion of the form. In lieu of having a health care professional signature, the Ottawa Public Library will also accept the following; a valid OC Transpo community bus pass, CNIB cards or proof of residents who receive benefits under the Ontario Disability Support Program (ODSP). For all other considerations of documentation, please contact the OPL Accessibility office. Once the application form is complete, please bring it in person to any OPL branch to have your Library card changed to Accessibility Status. New customers without an existing Library card will also need to bring photo I.D. and proof of address.

Features of the Accessibility Status:

  • Six week loan period for all items except for downloadable digital media (for which there are no fines) and Express items (for which regular Express borrowing periods and fines apply);
  • Customers are responsible for picking up and returning their material to a Library branch or Bookmobile stop;
  • Regular fines apply after the extended loan period. Customers may renew items the standard number of times. Renewal loan periods are six weeks except for Express items. See the Fees and Fines chart for more details.

Disability accommodation request form

The Ottawa Public Library (OPL) is committed to providing inclusive and barrier-free access to its documentation and programs. Please use this form to request disability accommodations and/or OPL documentation in an accessible format or with communication support. This includes requests for accessible formats for Library documents intended for the public (i.e. braille version of Library Board agenda) as well as communication supports for OPL public programs and events (i.e. Sign language interpreter).