Regular hours resumed Sept. 7, 2021

15/10/2021

Ottawa Public Library has returned to regular pre-pandemic hours at most branches as of September 7, 2021 — including Sunday hours at 10 branches and InfoService. Hours are posted at branch entrances and on the Hours and location page of the OPL website.   

 

Alta Vista branch: Return to regular hours and service

27/10/2021

Alta Vista branch has returned to regular service and hours on October 22, 2021.

Overdrive: Issues with older Apple devices or browsers

12/10/2021

Recent changes by Overdrive and Libby have impacted compatibility with older versions of Apple's mobile and desktop operating systems. Those who use older Apple devices (Mac computers running lower than macOS 10.12.1 and iPhones/iPads running iOS 9) may have trouble using the OverDrive desktop or mobile apps, while Libby is no longer supported on iPhones and iPads running iOS 9.

Carlingwood branch: Elevator out of service

18/10/2021

The elevator at Carlingwood branch is currently out of service. 

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Accessibility Status

Application for Accessibility Status

Do you require longer borrowing periods due to a disability? You can apply to change your Library card to Accessibility Status by filling out this form.

Features of the Accessibility Status:

  • Six week loan period for all items, except for downloadable digital media and Express items (regular loan periods apply); and
  • Six week renewal period for all items, except for downloadable digital media and Express items (regular renewal periods apply).

Please note that customers are responsible for:

  • Picking up and returning their material to a Library branch or Bookmobile stop; and
  • All fees incurred. See the Fees and Fines chart for more details.

Download the Application for Accessibility Status.

The form is also available in Library branches.

Please note that a health care professional (i.e. physician, nurse, physiotherapist, chiropractor, naturopath, psychologist, etc.) must complete a portion of the form. In lieu of having a health care professional signature, the Ottawa Public Library will also accept the following:

  • A valid OC Transpo community bus pass;
  • A CNIB card; or
  • Proof that you receive benefits under the Ontario Disability Support Program (ODSP).

If you have other documentation that you wish to have considered, please contact the OPL Accessibility Office or 613-580-2424 ext. 28321

Once the application form is complete, please bring it in person to any OPL branch to have your Library card changed to Accessibility Status. New customers without an existing Library card will also need to bring photo I.D. and proof of address.