UPDATE: Additional Services at OPL Branches – Starting Feb. 22


Starting Monday, February 22:

  • 25 of our 28 open branches will offer returns and holds pick up inside the branches, as well as browsing, and use of public computers.
  • Rosemount, Orléans, and Metcalfe branches will offer contactless returns and holds pick up inside the branches.
  • The Bookmobile will offer browsing of a small collection at all stops.
  • Hours of operation will remain the same.
  • Mask wearing inside the branches, and outside in line, remain mandatory.

For more details, go to the OPL blog.

You are here

Coping with COVID

man wearing his face mask, looking down and running his finger through his hair as if stressed.

Coping with pandemic life can cause stress, anxiety, insomnia, and so much more.  Ottawa Public Library staff have found some trustworthy resources that can help you weather this pandemic storm! 

General Resources


BounceBack is a free skill-building program managed by the Canadian Mental Health Association (CMHA). BounceBack provides tips to support your mental health during COVID-19. The tip sheet offers 10 quick and easy things you can do to alleviate mild-to-moderate symptoms of anxiety or depression at a time when these difficulties may be exacerbated.

Ottawa Public Health: Responding to Stressful Events

Trying to live within the confines of physical isolation is stressful. It’s OK to NOT be OK. Ottawa Public Health has created an information page on how to respond to stressful events. The page provides links to resources on where to get help and information for children, teens and families.

Ottawa Public Health: Mental Health and COVID-19

Feeling overwhelmed? Ottawa Public Health provides links to telephone, text and chat mental health resources, a COVID-19 coping survey and an employer’s guide to managing through COVID-19.

Counselling Connect

Counselling Connect provides free access to a same-day or next-day phone or video counselling session. This service is for children, youth, adults and families in Ottawa and the surrounding area. There is no waiting list.

Crisis Line

If it’s a crisis to you: Make the Call. If you are experiencing a mental health crisis yourself, or you know someone who is, please phone the Mental Health Crisis Line. The professionally trained Crisis Line Responders are there to answer your call 24 hours a day, seven days a week.

Distress Centre Ottawa and Region

It is not unusual to be experiencing distress while coping with these new pandemic life requirements. Financial, employment and family worries can seem overwhelming. The Distress Centre can provide emotional support and encouragement, community resource referrals, and crisis management. Whatever is affecting your day, your life, the Distress Centre is there to provide you with support at any time of day or night.


Looking for help?ConnexOntario is available to provide 24/7 live-answer, free and confidential help during this pandemic via telephone, chat and email. This resource provides accurate and up-to-date addiction, mental health and problem gambling information to Ontarians.

Centre for Addiction and Mental Health: Mental Health and the COVID-19 Pandemic

The effort to address COVID-19 is both extremely important and poses a range of challenges on individuals and families as they respond to the demands of the situation. The situation is stressful for everyone and it is normal to be anxious and worried. This resource is designed to provide information and suggestions about how best to cope in this difficult time.

Children and Students

Kids Help Phone COVID-19 Info Centre

Kids Help Phone is Canada’s only 24/7, national support service. They offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. The COVID-19 Info Centre provides assistance on how to emotionally support the young people in your life.


Good2Talk knows the novel coronavirus (COVID-19) is impacting post-secondary students in Ontario and they want you to know they are here for you! Good2Talk is a free, confidential support service for post-secondary students in Ontario. Even if your school is closed, you can still contact Good2Talk for support, any time, anywhere.

Violence and Abuse

Unsafe at Home Ottawa

Unsafe at Home Ottawa is a secure text and online chat service for women who may be living through increased violence and abuse at home during the COVID-19 pandemic. Counsellors provide emotional support, practical advice and referrals.

Ottawa Coalition to end violence against women (OCTEVAW)

Social distancing, self-isolation, and even using crisis lines can be extremely unsafe options for survivors of gender-based violence. Where can survivors of violence still access support during the COVID-19 pandemic in Ottawa? OCTEVAW provides a comprehensive and updated list of violence against women & gender-based violence support services currently open and still taking referrals.

Health Care Workers and Caregivers

Centre for Addiction and Mental Health: Resources for Health Care Workers

It’s important for health care workers to take care of themselves just as they take care of their patients and clients. To help, the Centre for Addiction and Mental Health (CAMH) is providing access to mental health and addiction supports for health care workers impacted by the COVID-19 pandemic. These supports include access to resources, psychotherapy and psychiatric services.

The Ontario Caregiver Organization

If you support someone in need and feel anxious and overwhelmed with your caregiving responsibilities during the pandemic, you’re not alone. The Ontario Caregiver Organization provides helpline support, caregiver tips and resources and short video tips to help you in your caregiving COVID-19 journey.

Indigenous Peoples

Hope for Wellness Hotline

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. If you need to talk or are having trouble coping during this pandemic crisis, phone and chat counselling is available in English, French, Cree, Ojibway and Inuktitut.

Online resources