Loan periods and fees

Late Fees

Late fees are charged for each day an item is overdue and are based on the type of material borrowed. You will be notified of overdue items by telephone or e-mail. The Library uses a recovery agency to collect overdue items, charges and fees. Please be aware that this can affect your personal credit rating.

You can pay your fees in branch or online via SmartPay:
Log in to SmartPay and pay your fees online
View the SmartPay FAQ

 

Fee Chart

This table includes the new fees and loan periods for the adult collection.

Adult

Loan Period

Limit

Renewals

Late Fee

Maximum Late Fee

Processing Fee

Book - Print / Audio 21 days none unlimited $0.40 / day $20 none
Book - Print / Audio (Express) 7 days none 1 $2 / day $20 $20
Paperback 21 days none unlimited $0.40 / day $20 none
eBook (Express) 7 days 2 0 $0 $0 none
eBook / eAudiobook varies 10 0 $0 $0 none
Magazine 21 days none unlimited $0.40 / day $20 none
DVD  21 days none unlimited $0.40 / day $20 none
DVD (Express) 3 days none 0 $2 / day $20 $20
DVD - TV Series (Express) 7 days none 0 $2 / day $20 $20
Music CD 21 days none unlimited $0.40 / day $20 none
Music CD (Express) 7 days none 1 $2 / day $20 $20
Museum / Ski pass (Express) 7 days 2 0 $2 / day $20 $20
Pedometer 21 days none unlimited $0.40 / day $20 none
Kill-A-Watt Meter 7 days none unlimited $0.40 / day $20 none
iPad / Chromebook 3 hours 1 0 $5 / hour $20 none
iPod Shuffle - iCanada (Express) 7 days 1 1 $2 / day $35 none
Assistive Listening Device 6 hours 1 0 $5 / hour $20 none
DAISY Player 84 days 1 3 N/A N/A none
Imagine Space Equipment 2 hours 1 0 $5 / hour $20 none
Telescope 7 days 1 0 $10 / day $50 none
Musical Instrument 21 days 1 3 $1 / day $20 none
Video Game 21 days none unlimited $0.40 / day $20 none
Video Game (Express) 7 days none 1 $2 / day $20 $20
Interlibrary Loan varies none 0 $1 / day $35 none
This table includes the new fees and loan periods for the children and teen collections.

Children and Teens

Loan Period

Limit

Renewals

Late Fee

Maximum Late Fee

Processing Fee

Book - Print / Audio 21 days none unlimited $0.10 / day $5 none
Book - Print / Audio (Express) 7 days none 1 $2 / day $20 $20
eBook (Express) 7 days 2 0 $0 $0 none
eBook / eAudiobook varies 10 0 $0 $0 none
Paperback 21 days none unlimited $0.10 / day $5 none
Magazine 21 days none unlimited $0.10 / day $5 none
DVD  21 days none unlimited $0.10 / day $5 none
Music CD 21 days none unlimited $0.10 / day $5 none
RAPP Pack 21 days none unlimited $0.10 / day $5 none
Ready-to-Read Backpack 21 days none unlimited $0.10 / day $5 none
Video Game 21 days none unlimited $0.10 / day $5 none
Video Game (Express) 7 days none 1 $2 / day $20 $20
Interlibrary Loan varies none 0 $1 / day $35 none
This table includes all other fees that are not part of the collection.

Other Fees

 
Expired Holds $1 / item
Photocopying or Printing $0.10 / page
Resin for ProJet 1500 3D Printer $0.45 / gram
Plastic Filament for Makerbot 3D Printer $0.10 / gram
Material for Laser Cutter $2 - $5 / sheet
NSF cheque $40
Replacement Library Card $5 (adult) / $1 (child or teen)
Non-Resident Fee - Individual $80
Non-Resident Fee - Family / Household $160
Visitor Fee (less than 3 months) $5 / month
Interlibrary Loan Postage - Canadian Lender  $2
Interlibrary Loan Postage - US Lender $25
USB Key $6

Please note: A replacement fee will be charged for all unreturned items.

Helpful hints

  • When you borrow library materials, you receive a receipt, a printed list that tells you when each item must be returned. Keep this list as your date due reminder, until all items are returned. Always check your receipt to ensure that you return items by their due dates.
  • If you lose your list, you can see what items you have borrowed and when they are due back by checking My Borrowing, by calling us at 613-580-2940 or by phoning TeleCIRC at 613-580-2535.
  • Make it a habit to check My Borrowing online from the library’s catalogue. This shows exactly what you have borrowed or placed on request, what is overdue, and lists any outstanding amounts owing.
  • Returns - You can return materials to any branch or to the bookmobile. Book drops are available at all branches.