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  • Contactless Returns and Holds Pickup Service at OPL

    30/07/2020

    OPL offers contactless returns and holds pickup service at select branches, during new hours of operation. 

    • RETURNS will be accepted only during hours of operation, no appointment necessary. Due dates for currently checked out materials have been extended and late fees suspended. 
       
    • HOLDS PICKUP: As of July 27, appointments are no longer needed to pick up holds, except at Rosemount (temporary location). You can pick up your available holds during opening hours at branches offering contactless service.    
       
    • Rosemount (temporary location) will offer curbside service starting Monday, July 27. Holds pickups are by appointment only at this location. 
       
    • UPDATE: Starting Monday, August 17, additional in-person services will be offered at select branches and new branch locations will reopen. Find out more.
       

    Masks are required to be worn inside Ottawa Public Library branches, as per the Temporary Mandatory Mask By-law. 
    For information about Library cards, virtual programs, and more, contact InfoService by phone or email. 

     

Homebound services

Eligibility

OPL customers can request to have OPL employees regularly select Library materials and deliver them to their door every month. This free, bilingual service is available to borrowers who are confined to their home or residence for more than 3 months because of age, illness or disability and cannot visit a Library branch or Bookmobile stop.

How to choose and receive Library materials

  • Library employees select materials for you based on your profile, and/or you may also request specific titles.
  • Materials are delivered to you every month, either by OPL employees or volunteers. The Library delivers to individual homes, retirement residences and long term care facilities.

Homebound Services also provides a selection of materials for institutional activity programs for seniors.

How to register

To register for this service, please contact Homebound Services at 613-580-2944 or email Homebound@BiblioOttawaLibrary.ca.