• Contactless Returns and Holds Pickup Service at OPL

    30/07/2020

    OPL offers contactless returns and holds pickup service at select branches, during new hours of operation. 

    • RETURNS will be accepted only during hours of operation, no appointment necessary. Due dates for currently checked out materials have been extended and late fees suspended. 
       
    • HOLDS PICKUP: As of July 27, appointments are no longer needed to pick up holds, except at Rosemount (temporary location). You can pick up your available holds during opening hours at branches offering contactless service.    
       
    • Rosemount (temporary location) will offer curbside service starting Monday, July 27. Holds pickups are by appointment only at this location. 
       
    • UPDATE: Starting Monday, August 17, additional in-person services will be offered at select branches and new branch locations will reopen. Find out more.
       

    Masks are required to be worn inside Ottawa Public Library branches, as per the Temporary Mandatory Mask By-law. 
    For information about Library cards, virtual programs, and more, contact InfoService by phone or email. 

     

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Interlibrary Loan

Please allow 4 to 6 weeks for your Interlibrary loan requests to be filled.

Looking for a book title not in our collection? As of July 2, 2019, we have resumed our Interlibrary Loan Service, where we search and borrow from other library catalogues.
 
OPL card holders can request four (4) Interlibrary Loans a month for items that are not in the OPL collection. When making a request be sure to check the OPL catalogue first. 
 
Please fill the Interlibrary Loan form with complete and accurate information for a successful search. Please note that you cannot request items that have been published in the last 12 months.
 
If an Ontario public library does not have your request but a library outside of Ontario does, with your permission on the ILL webform we may charge you cost recovery for postage and possible loan fees. Other fees may apply if material is returned late, or for an ILL item on hold that is not picked up.
 
We review frequently-asked-for titles and subjects that may be appropriate to purchase for our collection if still available in print, and if budget permits. We believe in providing collection access for our customers to the best of our abilities while balancing our fiscal and collection responsibilities.
 
Please note: You can enroll in the SmartLibrary service at any branch. The National Capital Region’s SmartLibrary card allows access to a local library network that includes Ottawa’s university and museum libraries. No interlibrary loans will be completed if available through SmartLibrary