Regular hours resumed Sept. 7, 2021

15/10/2021

Ottawa Public Library has returned to regular pre-pandemic hours at most branches as of September 7, 2021 — including Sunday hours at 10 branches and InfoService. Hours are posted at branch entrances and on the Hours and location page of the OPL website.   

 

Carp Branch

18/10/2021

Carp branch will be closed on Tuesday, October 26, 2021 for operational use by the City of Ottawa. Regular service will resume Wednesday,  October 27, 2021 at 10 am. 

Overdrive: Issues with older Apple devices or browsers

12/10/2021

Recent changes by Overdrive and Libby have impacted compatibility with older versions of Apple's mobile and desktop operating systems. Those who use older Apple devices (Mac computers running lower than macOS 10.12.1 and iPhones/iPads running iOS 9) may have trouble using the OverDrive desktop or mobile apps, while Libby is no longer supported on iPhones and iPads running iOS 9.

Carlingwood branch: Elevator out of service

18/10/2021

The elevator at Carlingwood branch is currently out of service. 

Alta Vista branch: Reopening October 22

21/10/2021

Alta Vista branch will return to regular service and hours on Friday, October 22, 2021.

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Interlibrary Loan

Please allow 8 to 10 weeks for your Interlibrary loan requests to be filled.

Please note that many libraries remain closed due to the pandemic. This has a direct effect on the length of time it takes to obtain requests. We appreciate your patience.

OPL card holders can request four (4) Interlibrary Loans a month for items that are not in the OPL collection. When making a request be sure to check the OPL catalogue first. 

Please fill the Interlibrary Loan form with complete and accurate information for a successful search. Please note that you cannot request items that have been published in the last 12 months.

If an Ontario public library does not have your request but a library outside of Ontario does, with your permission on the ILL webform we may charge you cost recovery for postage and possible loan fees. Other fees may apply for an ILL item on hold that is not picked up.

We review frequently-asked-for titles and subjects that may be appropriate to purchase for our collection if still available in print, and if budget permits. We believe in providing collection access for our customers to the best of our abilities while balancing our fiscal and collection responsibilities.

Please note: You can enroll in the SmartLibrary service at any branch. The National Capital Region’s SmartLibrary card allows access to a local library network that includes Ottawa’s university and museum libraries. No interlibrary loans will be completed if available through SmartLibrary