Step 1: Contactless services inside most open branches

17/06/2021

There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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Media contact form

Contact information

We will strive to reply to your inquiry within 24 hours, during regular business hours, Monday to Friday, 9 a.m. to 5 p.m.

Please note that the OPL only extends after-hours service to media queries of an urgent, operational nature. Media requests from accredited media (representatives of a recognized media organization) are given priority. Media requests by non-accredited media and students will be logged and dealt with in sequence. We will make every effort to accommodate non-accredited requests, delays in responding may occur.

Thank you for your interest.