Step 1: Contactless services inside most open branches

17/06/2021

There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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Note: personal information contained on this form is collected pursuant to section 29(2) of the Municipal Freedom of Information and Protection of Privacy Act and will be used to administer programs at the Ottawa Public Library. Questions regarding this collection can be addressed to the MFIPPA Co-ordinator, Ottawa Public Library, Strategic Coordination, 120 Metcalfe Street, Ottawa, ON K1P 5M2.