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Create Support Ticket

Thank you for contacting us. We aim to respond to all queries within 3 business days.

If you are a library customer with an active account, we encourage you to login prior to submitting your ticket. This will help us serve you more efficiently and it will allow you to track / respond to your tickets through your own account page.

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Enter in format: 613-111-0000
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Note: personal information contained on this form is collected pursuant to section 29(2) of the Municipal Freedom of Information and Protection of Privacy Act and will be used to administer programs at the Ottawa Public Library. Questions regarding this collection can be addressed to the MFIPPA Co-ordinator, Ottawa Public Library, Strategic Coordination, 120 Metcalfe Street, Ottawa, ON K1P 5M2.