UPDATE: Additional Services at OPL Branches – Starting Feb. 22

17/02/2021

Starting Monday, February 22:

  • 25 of our 28 open branches will offer returns and holds pick up inside the branches, as well as browsing, and use of public computers.
  • Rosemount, Orléans, and Metcalfe branches will offer contactless returns and holds pick up inside the branches.
  • The Bookmobile will offer browsing of a small collection at all stops.
  • Hours of operation will remain the same.
  • Mask wearing inside the branches, and outside in line, remain mandatory.

For more details, go to the OPL blog.

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Official languages - Guiding principles

The OPL Board recognizes both official languages, French and English, as having the same rights, status, and privileges. To this end, the Board is committed to bilingualism and to the provision of a strong bilingual context for all services and programs.

To achieve this commitment, the Board ensures:

  • The presence at Board meetings of bilingual staff knowledgeable in board policy issues for members of the Board to request minor clarifications in the language of their choice.
  • The public release of meeting agendas and action summaries in both official languages.
  • The right of individuals to address the Board in their official language of choice.
  • Providing interpretation services at Board meetings. Services must be requested a minimum of two (2) business days in advance of the Board meeting.

In addition, the Board recognizes that public delivery of services are offered in both official languages in accordance with the OPL’s administrative policy developed in alignment with this policy direction.