Step 1: Contactless services inside most open branches

17/06/2021

There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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Retirement for Low Income Seniors in Ontario

Learn about income security programs.  

  • What is “low-income”?
  • What do seniors get in Ontario?
  • How do you reduce taxable income or get money back? 
  • How do you protect a low retirement income?

Whether you are a current senior, approaching retirement, assisting your family or just concerned about the future, join us online.  Presented in partnership with The Council on Aging of Ottawa’s Experts Panel on Income Security.