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Getting started with digital media

New to the world of OPL's digital collection? Here are some guides.

Magazines

Ebooks and audiobooks

Device guides

You can download and read our collection of eBooks and audiobooks on your computer, laptop, smartphone, tablet, or eReader. These device guides can help you.

Android smartphone or tablet (includes Kindle Fire tablets, NOOK tablets, and Kobo tablets)

iOS Devices (iPhone, iPad, iPod Touch)

eInk eReaders (such as the older Kobos, Kobo Glo or Aura HD)

Mac computer

Windows computer

Need additional help?

OverDrive help

Cantook Station

RBDigital support

Additional assistance

Getting started with cloudLibrary using Android

You can use the cloudLibrary app to get express eBooks and audiobooks on your Android device

Step 1

Install cloudLibrary from Google Play

Step 2

Open the cloudLibrary app. You will first get a welcome screen. Tap anywhere to continue. Next, it will first ask you to select a Country. Make sure that Canada (CA) is selected. Tap on Ontario and then tap on Ottawa Public Library from the list of libraries.

Step 3

Enter your library card / PIN and tap on Login. By continuing you are agreeing to cloudLibrary’s terms of use.

Step 4

Since holds are not allowed on the entire cloudLibrary collection, we suggest that you use the filter option. To display only titles that are available, tap on the top left hand corner of the app. Next, tap on Filters, then on the box beside Available Now.

Getting Started with cloudLibrary for Windows and Kobo

With a Windows computer, you can borrow and enjoy eBooks and audiobooks from cloudLibrary’s website.

Step 1

Visit the cloudLibrary page at: https://ebook.yourcloudlibrary.com/library/ottawapl/

Step 2

Click on Login and enter your library card and PIN

Step 3

Our Express collection does not allow for holds. To see what titles are available, click on Filters, and choose Available Now.

Step 4

Choose an available title and click on Borrow.

Step 5

Click on Read or Listen. The title will open in your web browser. To view or return checked out titles, click on My Books

To transfer titles to a Kobo

Please follow these instructions for transferring express eBooks to a Kobo eReader

How do I return an eBook?

Please note that you can only have 2 Express eBooks checked out at a time. To return an eBook click on My Books, List View, and then Return.

I accidentally accepted the cloudLibrary ID instead of installing my personal Adobe Digital Editions ID.

For Windows 7 Go to the Start menu. Search %appdata% This should pull up a list of folders. Delete the cloudLibrary folder (basically just its cache, it is also where it stores an Adobe ID for DRM purposes). The next time you check out a book in the cloudLibrary and open it, the cloudLibrary will use whatever Adobe ID your Adobe Digital Editions is authorized with. If you do not have ADE, it will ask if you wish to use the system-generated ID or to enter your own.

CloudLibrary installation & account FAQ http://www.yourcloudlibrary.com/index.php/en-us/support/installation-account

Getting started with cloudLibrary using iPhone/iPad

You can use the cloudLibrary app to get express eBooks and audiobooks on your Apple device

Step 1

Download cloudLibrary from the app store.

Step 2

Open the cloudLibrary app. You will first get a welcome screen. Tap anywhere to continue. Next, it will ask you to select a Country. Make sure that Canada (CA) is selected. Tap on Ontario and then tap on Ottawa Public Library from the list of libraries.

Step 3

Enter your library card / PIN and tap on Login. By continuing you are agreeing to cloudLibrary’s terms of use.

Step 4

Since holds are not allowed on any title in this collection, we suggest that you use the filter option. To display available titles, tap on the three lines at top left hand corner of the app. Next, tap on Filters, then on Available Now.

Getting Started with cloudLibrary for Mac

With a Mac computer, you can borrow and enjoy eBooks and audiobooks from cloudLibrary’s website.

Step 1

Visit our page at: https://ebook.yourcloudlibrary.com/library/ottawapl/

Step 2

Click on Login and enter your library card and PIN

Step 3

Our Express collection does not allow for holds. To see what titles are available, click on Filters, and choose Available Now.

Step 4

Choose an available title and click on Borrow.

Step 5

Click on Read or Listen. The title will open in your web browser. To view or return your checked out titles, click on My Books

To transfer titles to a Kobo

Download the software from http://yourcloudlibrary.com. CloudLibrary recommends that you download their software while using Safari. CloudLibrary is supported for Mac OS 6 and newer operating systems so if you’re unsure of your version, please click on the apple icon in the top left corner and then click on About this Mac.

Once installed, cloudLibrary will prompt you for your location as well as your Library Card number and PIN. You must agree to their legal terms before continuing.

If you have a pre-existing Adobe ID (that you use for Overdrive) please enter it here so that you can download both Overdrive and cloudLibrary titles.

Example 1, CloudLibrary detects your Adobe ID

Example 2, If CloudLibrary doesn’t detect your Adobe ID and you use or plan on using Overdrive, choose ‘Explicitly provide an Adobe ID’ and enter it manually. If you do not have an Adobe ID, go to Adobe’s website to create one: http://www.adobe.com/ca/solutions/ebook/digital-editions.html

Go to My Books to see checked out eBooks. If your Kobo is connected to your computer, the Transfer to Device button should appear. Click on this button.

How do I return an eBook?

Please note that you can only have 2 Express eBooks checked out at a time. To return an eBook click on My Books, List View, and then Return.

If you will be using a mobile device (phone or tablet), please install the Zoom Meetings app. This is a free app for you and does not require you to create an account.

If you will be using a computer, you can either install the Zoom program or view the program in your web browser.

The downloads are available on the Zoom website.

1. How do I return an eBook before its due date?

Ottawa Public Library eBooks get returned automatically once the loan period is finished so there will never be any late fees. However, if you wish to return you OPL eBook early, doing so will depend on which software/device you've used to download the eBook*. The most popular are as follows:

Adobe Digital Editions

OverDrive app for Apple iOS

OverDrive app for Android

*Note: Open PDF format eBooks cannot be returned early.

2. Instead of downloading my eBook, I've downloaded an .acsm file. How do get the eBook?

In this case, you'll need to ensure you're computer automatically opens library eBooks with the proper software. This can done as follows:

If you have a PC computer

If you have a Mac computer

Once you've followed the steps outlined in the links above, download your library eBook a second time and it should then open up automatically in Adobe Digital Editions.

3. How do I find library eBooks that can be downloaded immediately?

From the library catalogue:

  • Search for an eBook by title, author, subject or keyword.
  • Use the Format facet on the left-hand side to limit your search results to eBooks.
  • Indiviually check each item on the list by clicking the 'Check Availability' link.
  • If available, click the item's 'Available for Checkout' link.

From the Digital Media Catalogue:

  • Search for an eBook by title, author, subject or keywork.
  • Use the filters on the left-hand side to limit the results to both eBooks as well as what's available.
  • Mouseover the cover of the eBook and click the 'Borrow' button.

4. What devices are compatible with the eBooks in your collection?

For a comprehensive list, please click here. Please note that Kindle Fire tablets are considered Android devices. Other Kindle devices however, are not compatible with the eBooks in our collection.

5. How do I transfer a library eBook to my eReader?

For this, you'll need to download the eBook using Adobe Digital Editions and then use that software for the transfer.

6. Is there a limit to the number of eBooks I can borrow at the same time?

Yes. Ottawa Public Library customers are limited to borrowing 10 digital items (combination of eBooks and eAudiobooks) at the same time.

Yes, library items may be returned using the external book drops (available at anytime) , to any open OPL branch during opening hours or to the Bookmobile.

Items are considered lost:

  • 21 days after the due date (regular collection items)
  • 7 days after the due date (Express items).

Once an item is considered lost, a replacement fee equal to the cost of the item will be charged. If the lost item is returned and the replacement fee has not been paid, then the replacement fee will be cancelled. Once you have paid for a lost or damaged item, OPL does not refund the replacement fee if you find the item later. You own the items upon payment.

This system currently lets you reserve time on library computers at the Ottawa Public Library, and helps to ensure that all persons have fair access to the library's computing resources. It controls the length of sessions.

Yes, it is necessary to have a valid library card to book a workstation. It is possible to get an “Internet/No Loans” Library card for computer use, if you do not have complete identification or if you are visiting Ottawa. Please visit the Circulation Desk for information on how to obtain a library card.

To change the time of a booking, go to My Confirmed Reservations and cancel your initial booking. Then, proceed with booking a new time.

If you have to temporarily leave your booked computer you may place your computer on hold for up to 10 minutes. Only you may log back into the computer during those 10 minutes. To place your computer on hold, return to the Application Selection box and click the “On Hold” button. The PC will shut down, so remember to first save your work The “On Hold” feature is offered only if you have at least 10 minutes of your session remaining.