Step 1: Contactless services inside most open branches


There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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Library 1: 1

Library 1:1 is designed to meet the diverse needs and interests of Library customers  and equip them to benefit more than ever from OPL. The one-on-one 30-minute consultations, by phone or internet chat, can be booked now on the following topics.

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Business Services

Get help starting or growing your business

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Genealogy Services

Grow your family tree

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Public Computers and WiFi

Book a PC, wireless, and Chromebooks

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Learn about Homebound Services, the Centre for Equitable Library Access (CELA), assistive technology, and accessible collections

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Local History

Search important Ottawa documents, including maps, by-laws and historical works

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Newcomer Services

Get help learning English and French, and get citizenship and settlement information

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Teen Services

Learn about programs and events, volunteering opportunities and contests