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  • UPDATE – Provincial announcement regarding public libraries and pickups

    28/05/2020

    We greatly appreciate the Province’s announcement that as part of the first phase of reopening libraries can begin to offer pick-up or delivery of materials. 

    There is a lot of work to do be able to offer these services while ensuring the safety of our employees and our customers. Our plan to resume our physical services needs to account for physical distancing requirements, provision of personal protective equipment, enhanced sanitary controls, and new protocols for employees and customers. We are working on offering holds pick-ups as soon as we can safely do so.  

    We will be communicating all new developments in our service offering to you on all our platforms, as soon as we have updates. 

    Thank you for your patience as we move through this rapidly evolving situation. 

    ******

    OPL branches, Bookmobile stops and Homebound delivery services are closed until June 30, 2020. The closure is in response to advice from Ottawa Public Health (OPH) with regards to COVID-19 (coronavirus) for the health and safety of our community. We will continue to monitor the situation and reassess as the situation evolves. Currently, please note:  

    • Due dates for all currently checked out materials have been extended and late fees suspended.
    • Book drops are not available since branches are closed. Hold on to OPL items and return them when branches reopen. 
    • Holds are suspended, and pick up expiry dates extended. This includes interlibrary loans (ILL).
    • Meeting room rentals are cancelled, and fees are being refunded; and
    • Computer bookings, programs, events and outreach activities are cancelled.
    • Expired cards, or those about to expire, have been extended. 

    You can use the Library online:

    We thank you for your patience and support, and we look forward to seeing you online and in person again soon.

Taking photos / videos

Purpose

To outline the Ottawa Public Library’s (OPL) position on taking photos and videos in its facilities.

Policy

This policy applies to any type of equipment that permits the taking of photos/videos. At all times, disruption to the activities of OPL customers and employees must be kept to a minimum.

Customer/partner/media applicability:

As a public space, taking photos and shooting videos is permitted in OPL facilities, on OPL premises, and at OPL events/programs, as long as OPL customers’ and employees’ activities are not disrupted.

OPL is not responsible for providing consent forms to third parties.

OPL prohibits all taking of photos/videos in washrooms and designated children’s areas. Exceptions for taking photos/videos in children’s areas may be granted where the requester has a legitimate reason, and the person having their photo/video taken, agrees. In the case of children who are 15 and under, the parent or guardian must provide permission if the child’s face is distinguishable. Where permissions are required, it must be requested in advance of taking the photo/video.

OPL employee applicability:

On occasion, OPL will take Library-related photos/videos within its facilities, at programs, at events, or during OPL occurrences. The exact use of the photos/videos may or may not be planned at the time they are taken. They may be used for promotion, social media, or record-keeping within the OPL. Signage will be put up at each branch letting customers know that pictures and videos may be taken during a program, event or OPL occurrence. The official OPL photographer will also put up temporary signage when he takes photos/videos at one of the branches.