Regular hours resumed Sept. 7, 2021


Ottawa Public Library has returned to regular pre-pandemic hours at most branches as of September 7, 2021 — including Sunday hours at 10 branches and InfoService. Hours are posted at branch entrances and on the Hours and location page of the OPL website.   


Carp Branch


Carp branch will be closed on Tuesday, October 26, 2021 for operational use by the City of Ottawa. Regular service will resume Wednesday,  October 27, 2021 at 10 am. 

Overdrive: Issues with older Apple devices or browsers


Recent changes by Overdrive and Libby have impacted compatibility with older versions of Apple's mobile and desktop operating systems. Those who use older Apple devices (Mac computers running lower than macOS 10.12.1 and iPhones/iPads running iOS 9) may have trouble using the OverDrive desktop or mobile apps, while Libby is no longer supported on iPhones and iPads running iOS 9.

Carlingwood branch: Elevator out of service


The elevator at Carlingwood branch is currently out of service. 

Alta Vista branch: Extended curbside service


Curbisde holds and pick-up service will continue at the back door and parking lot from 10 am to 6 pm until further notice. 

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Using the Wireless network

Use the software that came with your wireless card or computer to configure the settings and to verify a connection to the library's wireless network.

  • Make sure the value for SSID (network name) is set to "OPL-BPO 1”
  • Set the value for WEP to Disable WEP encryption
  • Set the Mode or Network Type to Access Point

How to connect

To use your laptop or other wireless device, follow these steps to connect to the public wireless network:

  1. Browse available wireless networks and choose "opl-bpo1".
  2. Open a web browser and enter your library card number and PIN. If you are visiting you may obtain a card for wireless access at the circulation desk.
  3. Check the box "I accept" to accept the library's terms of use to proceed.

You are now free to browse the Internet. By default, adult cards will provide unfiltered access to the Internet, while juvenile cards will provide filtered access (unless a parent requests otherwise).

Operating systems

To access Windows 2000 & XP Network Settings, follow these steps:

Windows 2000 & XP Network Settings

  1. From Control Panel, select Network and Dial-up Connections or Network and Internet Connections > Internet Connections.
  2. Right-click on Wireless Network Connection or Local Area Connection and click Properties.
  3. Locate the Internet TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.
  4. Select Obtain an IP address automatically and Obtain DNS server address automatically.
  5. For XP, right click on Wireless Network Connection and select View Available Wireless Networks. Select the name of the wireless network available at the library (see above) and click Connect.

Internet Explorer Tips

To access Internet Explorer, follow these steps:

  1. From Windows 2000’s Control Panel, select Internet Options > Connections tab OR from Windows XP’s Control Panel, select Network & Internet Connections, then Internet Options > Connections tab.
  2. If you also have a dial-up connection, it should not be set to Always dial my default connection.
  3. Under LAN Settings, leave the Automatically detect settings"& proxy server settings blank.

Macintosh (Apple OS X) Network Settings

To access Macintosh (Apple OS X) Network Settings, follow these steps:

  1. Select: Apple Menu > System Preferences > Network button.
  2. Select TCP/IP tab and Configure "Using DHCP".
  3. Above the TCP/IP tab, you may need to Configure via "AirPort" or other wireless (WiFi) ethernet.
  4. Leave Domain Name Servers and Search Domains blank.

If you are using MobileMe, you will have to ensure that is turned off as it utilizes ports that are blocked on our wireless network.

Microsoft Vista

OPL’s wireless network should be automatically detected by Vista. If is not, follow these steps:

  1. Click on the Start menu.
  2. Click on the Connect To option
  3. Select OPL/BPO1 from the list of wireless connections. If your wireless card is turned on and you are in the range of the wireless network but OPL/BPO1 does show, try clicking on the refresh button.
  4. Click on Connect
  5. You will receive a warning that OPL/BOP1 is an unsecured network. Choose the option to Connect Anyway
  6. You will be asked if you want to Save this network. You can avoid these steps in the future if you choose this option.
  7. If this is your first time connecting to the OPL Wireless Network, you will be asked to set the network location. Choose Public Location.
  8. Choose the option to Close.

Microsoft Windows 8 & 10

OPL's wireless network should be automatically detected by Windows 8 & 10. If it is not, follow these steps:
  1. Select the Networks icon.
  2. Make sure that Airplane Mode if Off and that Wi-Fi is turned on. Select oplbpo1 as your wireless network.
  3. Select Connect. It should read Connected beside oplbpo1.
  4. Open your browser of choice. You should be prompted with the login page where you must enter your valid library card number and PIN. If you are not prompted with the login page, enter in the address bar.

Disabling popup windows

The OPL Wireless Network uses a pop-up window to allow users to log out of the wireless connection. There are NO commercial advertisements connected to OPL pop-ups. If you use pop-up blockers, please enable pop-ups for this site to see the log out window.

You may have one or more pop-ups blocking software programs running on your computer, i.e. through your browser and a toolbar add-on. Please review the following list of common popup blockers, and check to see which ones may be installed on your computer.

Instructions for disabling some of the most common popup blocking programs are described further below; the techniques for disabling other programs will be similar.

Google Toolbar

  1. If the Google Toolbar is blocking the OPL Log Out window, there are three ways to disable it:
  2. To let a popup through on a one-time basis, press and hold the "Ctrl-" key as you click on a link or double-click on a thumbnail.
  3. The Google popup blocker can also remember certain sites and allow them to launch popup windows. This will allow you to have popup blocker enabled for all other web sites that are not listed as exceptions. To add OPL Wireless Aunthtication page to your list of permitted sites, simply connect to the OPL Wireless network and open your browser. Once you are on this page, click on the popup blocker button in the Google Toolbar. When you do so, the popup blocker button will change to notify you that popups are now allowed from the site that you are currently viewing.
  4. To completely disable the popup blocker, click the "Options" button in the Google Toolbar and un-check the checkbox next to "Popup Blocker" in the "Navigation" section. If you do not see an "Options" button on the Google Toolbar, click on the Google logo button and select "Options..." from the resulting drop-down menu.

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Yahoo Toolbar

If Pop-Up Blocker is blocking the OPL Log out Wondow, there are three ways to override it:

  1. Press and hold the "Ctrl" key while clicking a link to override Pop-Up Blocker and allow any popup windows resulting from the click.
  2. Turn off Pop-Up Blocker by clicking on the Pop-Up Blocker menu and un-checking the "Enable Pop-Up Blocker" option.
  3. Add the source of the popup window to your "Allowed List" by clicking the Pop-Up Blocker menu and selecting "Always Allow Pop-Ups From...". Then select "" from the "Sources of Recently Blocked Pop-Ups" list and click "Allow."

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AOL Toolbar

  1. Click "Settings" on the AOL toolbar.
  2. Click "Pop-Ups" in the "Essentials" tab.
  3. In the "Web Pop-Ups" tab of the "Pop-Up Control Settings" window, select "Allow Web pop-ups from these sites" from the available options.
  4. Enter "" and click "Add". Click "Save".

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Microsoft IE (Windows XP SP2)

When you install the Windows XP Service Pack 2 (SP2), Pop-up Blocker is automatically turned on in Internet Explorer and set to the medium setting, which means that it will block most automatic popups. To allow Pop-ups from the OPL Wireless Network:

  1. Launch an Internet Explorer browser window. Go to the "Tools" toolbar menu, point to "Pop-up Blocker," and then click "Pop-up Blocker Settings." In the new window that opens up, type "" in the field for "Address of Web site to allow." Then, click on the "Add" button, so that the OPL Wireless Authentication URL appears in the list of "Allowed sites." Click on the "Close" button to exit the window.
  2. To disable Pop-Up Blocker completely, go to the "Tools" toolbar menu and select "Internet Options..." In the new window that opens up, click on the "Privacy" tab. Next, locate the "Pop-up Blocker" section at the bottom of this window and then un-check the box next to "Block pop-ups." Click on the "Apply" button, and then on the "OK" button to exit the window.

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Conect to the OPL Wireless network. Open a new Netscape (version 8) browser window.

  1. Find the popup blocker icon in the Netscape toolbar and click directly onto it to completely disable the software. You can also click on the drop-down arrow to the right of the icon and select the "Disable pop-up blocker" option.
  2. Alternatively, you can choose the "Manage pop-ups from current site" option. This will launch a new window, labeled "Site controls for" Click on the "Advanced" tab and then check the box next to "Allow unrequested pop-up windows." Note: You can also access this window by clicking on the Site Controls icon that appears in the tab for the site that you are currently browsing.

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  1. Open a new Mozilla browser window. Then, go to the "Edit" toolbar menu ("Mozilla" toolbar menu on Mac OS X) and choose the "Preferences" option.
  2. In the navigation column, under the "Privacy & Security Preferences" category, click on the "Popup Windows" topic. (If no sub-categories are visible, double-click on the title "Privacy & Security" to expand the list.)
  3. You can either de-select the box next to "Block unrequested popup windows" to completely disable the pop-up blocking software, or add the OPL Wireless Network Authenication page to a list of allowed sites. Do to the latter, click on the "Allowed Sites..." button, type "" into the text field, and then click the "Add" button to the right. Click "OK" to confirm the addition.

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  1. Launch a new Firefox browser window and then go to the "Tools" toolbar menu and select "Options..." Mac users should go to the "Firefox" toolbar menu and select the "Preferences..." option.
  2. In the new window that opens, click on the "Web features" icon in the navigation panel. For version 1.5 of the Firefox browser, select the "Content" tab instead.
  3. Uncheck the box next to "Block Popup Windows". Then, click the "OK" button to exit the "Options" window.
  4. Alternatively, you can leave the "Block Popup Windows" box checked and click on the "Allowed Sites" button to the right of it. In the "Allowed Sites" window that opens, type "" in the text field beneath "Address of the web site." Click the "Allow" button to the right of the text field and then click "Close" to confirm the addition.

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The Safari browser does not allow you to selectively allow pop-ups from individual web sites, so you will have to globally turn the pop-up blocker on and off. You can disable the blocker before authenticating to the OPL Wireless network , and then re-enable the software once you have finished your Wireless session. There are two ways to disable Safari's pop-up blocker.

  1. Go to the "Safari" menu and un-check the option to "Block Pop-up Windows." You may also use the command-K keyboard shortcut.
  2. Go to the "Safari" menu and select the "Preferences..." option. Click on the "Security" icon, find the "Web Content" section, and then un-check the box next to "Block pop-up windows."

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Pop-Up Stopper

If you have Pop-Up Stopper, an icon will appear in the bottom right-hand corner of your screen.

  1. To disable the blocker, right-click on the Pop-Up Stopper software icon.
  2. Un-check the checkbox next to "Enable pop-up blocking." Use the same steps to re-enable the software when you are done accessing the Wireless network.

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Popup Manager (for Internet Explorer)

  1. Launch a new Internet Explorer browser window.
  2. Right-click with your mouse on the small color-coded area in the bottom left corner of your browser window. This bar of color will appear either red or green and is called a "widget".
  3. In the resulting drop-down menu, select the option to "Allow Popups from the OPL Wireless Network Authentication page.Note: In order to enable popups on an individual basis, press the "Ctrl" key while clicking on whatever is initiating the desired popup window.

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Starware Toolbar (for Internet Explorer)

  1. To allow popups, connect to the OPL Wireless Network and launch a new Internet Explorer browser window. Once you are on the Authentication  page, click on the Popup Blocker button in the Starware Toolbar. Once you do, the toolbar button will change to indicate that popups will now be allowed.
  2. To completely disable the popup blocker, click on the arrow next to the Starware logo on the left-hand end of the toolbar. This will display the main menu in a drop-down list. Select the "Preferences..." option. In the message window that appears, uncheck the box to "Enable Popup Blocker." Click "OK" to close the window.

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Norton Internet Security

This is a suite of software products that protect your computer from viruses, privacy threats, and spam. Pop-up blocking software is incorporated into the AntiSpam component of the program. This program is only available for the Windows operating system - not for Macintosh or Linux.

  1. Open up the Norton Internet Security program. You can either do this by selecting the program from the Start menu in the bottom-left corner of the screen, or by clicking on the program icon that appears in your browser toolbar.
  2. In the window that opens, click on the "Norton AntiSpam" button located in the left-hand panel.
  3. Select "Pop-up Blocking" from the resulting menu. Several new options should appear along the right-hand side of the window. Click "Turn Off".
  4. You may also want to turn off the Ad Blocking feature of the AntiSpam component. Just like the previous step, select "Ad Blocking" and then click "Turn Off".

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The following security issues are very important; please read carefully:

  • Because the Library’s wireless network is not secure, someone else can potentially capture information sent to or from your laptop.
  • It is your responsibility to protect your device from viruses and hackers (e.g. by using up-to-date anti-virus software, firewalls, etc.).
  • The Library recommends that credit card, online banking information and passwords NOT be transmitted while using the wireless network.
  • The Library assumes no responsibility for the safety of equipment or for laptop configurations, security or data files resulting from the connection to the OPL wireless network.