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Frequently Asked Questions about wireless access

Viruses do not come from the network itself. They come from the Internet, often as attachments to e-mail. It is your responsibility to protect your device from viruses and hackers (e.g. by using up-to-date anti-virus software, firewalls, etc.)

While you don’t need special software, up-to-date drivers have remedied many connection problems. The drivers included with the card may be several generations old. Updates are usually available on the vendor’s website.

Yes, you must allow cookies in order to use the OPL Wireless network. The cookie allows the network to recognize you as a valid library patron once you have authenticated by using your library barcode and PIN.

There are currently no time limits set on use of the wireless network (within the library’s opening hours); however, you will be automatically logged out after 30 minutes of inactivity. If you are logged out, simply re-open your browser and re-authenticate.

For general questions about the Library's wireless network, email For specific questions about your hardware or software, contact the manufacturer.

Check with the manufacturers for resolution. Some cards are more problematic than others, but upgrades are regularly available for the popular cards.

If the Wireless login page does not appear, go to the following website which will force the login page to display: