• Contactless Returns and Holds Pickup Service at OPL


    OPL offers contactless returns and holds pickup service at select branches, during new hours of operation. 

    • RETURNS will be accepted only during hours of operation, no appointment necessary. Due dates for currently checked out materials have been extended and late fees suspended. 
    • HOLDS PICKUP: As of July 27, appointments are no longer needed to pick up holds, except at Rosemount (temporary location). You can pick up your available holds during opening hours at branches offering contactless service.    
    • Rosemount (temporary location) will offer curbside service starting Monday, July 27. Holds pickups are by appointment only at this location. 
    • UPDATE: Starting Monday, August 17, additional in-person services will be offered at select branches and new branch locations will reopen. Find out more.

    Masks are required to be worn inside Ottawa Public Library branches, as per the Temporary Mandatory Mask By-law. 
    For information about Library cards, virtual programs, and more, contact InfoService by phone or email. 



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Guide to using RBdigital

RBdigital – Account Set Up

RBdigital is a platform that offers eMagazines and eAudiobooks.  New customers must create an RBdigital account. To create an account, click on the RBdigital link on the OPL website. If accessing the webpage from outside the Library, enter your Library card number and PIN.

Click on “Register” in the top left corner of the page.

Fill in the required fields.  Please note that you must accept RBDigital’s Terms of Service and Privacy Policy. When finished, click “Create Account”.

Viewing Your Magazines and Listening to eAudiobooks on Desktop/Laptops and Mobile Devices

PC / Mac

Use the available navigation tools to search for the title of your choice.

Click on the cover of the title you would like to read or listen to. Next, click on ‘Checkout’. If the eAudiobook is unavailable, place a hold by clicking on the holds button.

For eMagazines, click ‘Start Reading’ and instantly access your magazine from your web browser (Firefox, Chrome, Internet Explorer 10+ and Safari).

For eAudiobooks, to listen in your web browser, click on ‘chapters’ and choose the part you’d like to stream.  You can also download and use the RBDigital MediaManager. A link is located at the bottom right hand side of the RBDigital website.

Manage holds of eAudiobooks

Click on the menu button in the top left-hand corner. Next, click on My Account and then holds. To delete a hold, click on the x located at the top left corner of the book image. In the app, tap on remove hold.

iOS, Android

The RBdigital app is available on Google Play and iOS.  Both eAudiobooks and Magazines can be checked out and played directly in the app.

For assistance or technical support, fill out the online form available at: http://fs2.formsite.com/RecordedBooks/RBdigitalSupportRequest/index.html

Online Resource / Database: