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Important information about email notifications and whitelists


Google has made some changes to their spam blocking. Customers using Gmail or other providers that use Postini, Primus for example, are encouraged to check their spam folders for notifications from the Ottawa Public Library. Please refer to the following documents to set up a whitelist for the sending address  It is possible that other email address providers have also been affected. Please follow the same steps if you’ve noticed a change in the delivery of your notices.
Hotmail, Yahoo, AOL:
Some Other Email Providers and Spam Tools:

If you have an email address attached to a specific domain (i.e. please contact your hosting service’s support team to get information on which tools your domain uses to filter emails and how to configure your white list.