Regular hours resumed Sept. 7, 2021


Ottawa Public Library has returned to regular pre-pandemic hours at most branches as of September 7, 2021 — including Sunday hours at 10 branches and InfoService. Hours are posted at branch entrances and on the Hours and location page of the OPL website.   


Carp Branch


Carp branch will be closed on Tuesday, October 26, 2021 for operational use by the City of Ottawa. Regular service will resume Wednesday,  October 27, 2021 at 10 am. 

Overdrive: Issues with older Apple devices or browsers


Recent changes by Overdrive and Libby have impacted compatibility with older versions of Apple's mobile and desktop operating systems. Those who use older Apple devices (Mac computers running lower than macOS 10.12.1 and iPhones/iPads running iOS 9) may have trouble using the OverDrive desktop or mobile apps, while Libby is no longer supported on iPhones and iPads running iOS 9.

Carlingwood branch: Elevator out of service


The elevator at Carlingwood branch is currently out of service. 

Alta Vista branch: Reopening October 22


Alta Vista branch will return to regular service and hours on Friday, October 22, 2021.

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Directory of Business Services in Ottawa

  • Algonquin College: Small and Medium Enterprise Program

    Programs range from those focused on entrepreneurship and basic business skills to more specialized programs such as law and human resources. The Office of Appied Research, Innovation and Entrepreneurship creates and provides an ecosystem of people, programs, partnerships and resources that offers students, faculty, staff, alumni, and community members experiential learning with a focus on igniting their innovation skills and entrepreneurial endeavours. We offer co-working space, workshops, events, mentorship and connections to the Algonquin and Ottawa ecosystem with the goal of creating a community of empowered, innovative entrepreneurs.


    • 1385 Woodroffe Ave.
      Ottawa, ON K2G 1V8




  • Collab Space

    Collab Space (Collab) is an incubator- inspired coworking facility that gives owners of startups and established small businesses a place to work in a professional environment, amongst a community of collaborative, growth-oriented peers. Access to on-site mentors, meeting rooms, roundtable discussions, networking events, free parking, and the ability to pitch to a board of investors offer entrepreneurs what they require to take their business to the next level.

    • Coworking space with packages customised to suit the needs of different business models.
    • Variety of meeting rooms and event space for rent.
    • Business education available for members and the public, in the form of roundtable discussions, workshops, and more. Meet with mentors one-on-one to answer questions specific to your business. Free networking for entrepreneurs at a monthlyevent, Entrepreneurs In Action.


    • 70 Bongard Ave.
      Ottawa, ON K2E 7Z9
    • 300 March Road, 4th Floor
      Kanata, ON K2K 2E2


  • Forum for International Trade and Training (FITT)

    International marketing, trade research, trade finance, legal aspects. Training programs.  Achieve Certified International Trade Professional (CITP) Designation.


    • 116 Lisgar Street
      Suite 100
      Ottawa, ON K2P 0C2




  • Impact Hub Ottawa

    Impact Hub Ottawa is a member based community and coworking space optimized for innovators, artists, professionals, and social entrepreneurs who are collectively creating a positive impact.

    Members access a creative and collaborative community and space to work, plug into innovative projects, and participate in learning and networking events.

    Learning and training opportunities include skill-building and networking experiences that provide members the cutting-edge knowledge, tools and relationships they need to do good better. Available programming includes, Impact Academy, an early stage incubation program for social enterprise. Impact Hub Ottawa is part of a global network of over 15,000 purpose driven individuals and organizations in more then 85 Impact Hubs around the world.


    • 123 Slater Street, 6th Floor
      Ottawa, ON K1P 5G4


  • In-TAC Accounting and Taxation Services

    As a social enterprise, International Talent Acquisition Centre offers a range of business support services for self employed, micro and small business and new start ups. This includes the following:

    Free set up of Chart of Account and 3-month bookkeeping for new businesses and start-ups;

    Special accounting and taxation service package for small businesses, self employed, including bookkeeping, corporate and personal tax filing, payroll and HST and financial reporting;

    Workshops offered once a month on various topics in legal, accounting and finance, small business accounting, taxation, business plan writing, import and export, etc.;

    Office IT set up and support; business immigrant support; interpretation and translation services;

    Services provided in English and Chinese; other languages available are Spanish, Arabic and French by appointments, and are open to all. In-TAC is an initiative of the Ottawa Chinese Community Service Centre, 381 Kent St. Ottawa, ON.


    • Suite 2000, 400 Cooper Street
      Ottawa, ON K2P 2H8


  • incubator13

    incubator13 est un carrefour ouvert de compétences professionnelles et d’entrepreneuriat qui se concentre particulièrement sur les jeunes adultes, les petites entrepreprises et les jeunes entrepreneurs(ses).

    Nous sommes un espace de travail partagé accessible et inclusif situé dans l’est d’Ottawa, qui combine L’entrepreneuriat et la formation en compétences professionnelles, l’accès à un espace de travail partagé et des évènement et des ateliers régulier. 


    • 815 St. Laurent Blvd
      Ottawa, ON K1K 3A7


  • Invest Ottawa

    Invest Ottawa delivers economic development programs and initiatives that increase entrepreneurial momentum, wealth and jobs in the City of Ottawa and its surrounding region. Its goal is to make Ottawa the best place in Canada to start and grow a knowledge-based business. Invest Ottawa services include startup incubation and mentorship, acceleration for existing companies, global business attraction and local business retention, targeted sector development, commercialization, and marketing Ottawa’s diversified economy and high quality of life. The organization delivers:

    Many free programs and workshops available, on a continuous basis throughout the year, for basic information;

    • Free one-on-one 30-minute sessions with a business advisor, by appointment, help with specific questions;
    • Business advisory services include business plan and strategic reviews, market entry strategies, product evaluations and customer identification, competitive analysis, financial forecasting and capital structure assessment, governance and management evaluation and guidance, advice on investment pitch decks and assistance in crafting messages for the investment community, referrals to funding agencies, referrals to other Invest Ottawa programs and services, referrals to targeted investors;
    • Customized market research and access to a variety of databases; access to publications from more than 500 leading publishers and consulting firms worldwide. Detailed information and in-depth analysis of markets in different geographic areas;
    • Mentorship may be general or specific depending on company needs and requirements. Mentors are pre-qualified and are assigned to work with company management based on an appropriate match of skills and fit between the mentor and company senior management.


    • Bayview Yards
      7 Bayview Station Rd.
      Ottawa, ON K1Y 2C5


  • Kagita Mikam Aboriginal Employment and Training

    Services include Self-employment assistance.


    • 815 St. Laurent Blvd., Unit #231
      Ottawa, ON KIK 3A7




  • La Cité des affaires - Services aux entreprises

    La Cité des Affaires is the entrepreneurial section of the Collège La Cité, the most important French language college in Ontario.

    A wide array of services and programs meet the needs of the various groups using the services of La Cité: private enterprise and public sector employees, adults training for the workplace, new Canadians needing integration support and language training, and international students.


    • 801 promenade de l'Aviation
      Ottawa, ON K1K 4R3




  • Lead to Win

    Lead To Win is a business development program with the objective to establish and grow businesses in Canada's National Capital Region. Initially, the Lead To Win (LTW) program was founded to develop technology based business, but over time the program has grown to also encompass all growth-oriented businesses. The goal has remained the same: each business is to generate a minimum of six jobs in the next three years.


    • Carleton University, 1125 Colonel By Drive
      Room 311, St. Patrick's Building
      Ottawa, ON K1S 5B6


  • OCISO (Ottawa Community Immigrant Services Organization)

    OCISO’s Community Economic Development Program explores, identifies and creates opportunities for economic development initiatives within the immigrant community in Ottawa. OCISO has formed partnerships with local employers within the private and public sectors, offering them the opportunity to participate in OCISO’s Career Mentorship Program where they have the opportunity to support the economic integration of new Canadians while developing their mentoring skills.


    • 959 Wellington Street West
      Ottawa, ON K1Y 2X5




  • Ottawa Board of Trade

    The Ottawa Board of Trade advocates for the economic prosperity of its community through advocacy, dialogue and connections. The Board of Trade helps Ottawa companies of all sizes increase their visibility, raise their profile, and create new business opportunities through business partnerships, networking, educational events, award recognitions, publications, and innovative business practices.


    • 328 Somerset Street West
      Ottawa, ON 613-236-3631


  • Ottawa Community Loan Fund

    The Ottawa Community Loan Fund (OCLF) is a non-profit organization working for financial inclusion in the Ottawa area. OCLF arranges loans to start, buy or expand your business, and professional development loans to increase employability. Professional Development loans can be used for covering costs such as professional licensing, credentials recognition and tuitions. OCLF provides financial literacy and entrepreneurship education through community partners for on-site delivery.


    Business loans up to $15.000 (with an option of $45.000 for borrowers aged 18-39 yrs old) and Professional Development loans up to $5.000 (minimum of $100).

    Interest rates

    usually 6% above the current bank prime rate


    one-on-one counseling on business plan development, marketing, market research, and strategic planning.

    Basic eligibility criteria

    18 years of age or older, resident of Ottawa, either a Permanent Resident or a Canadian Citizen. Please visit the OCLF website for more details regarding loan eligibility and process.


    • 308-2211 Riverside Dr.
      Ottawa, ON K1H 7X5




  • Ottawa Newcomer Entrepreneurs Hub (ONE Hub)

    The Ottawa Newcomer Entrepreneurs Hub (ONE Hub) is an initiative developed by the coalition partners World Skills, OCISO & OCLF, along with the support of our community partners Pinecrest-Queensway Community Health Centre and Vitesse Re-Skilling Canada, funded by Immigration, Refugees and Citizenship Canada.

    The ONE Hub aims to remove barriers to self-employment and to support the social and economic integration of current and aspiring entrepreneurial newcomers by connecting them with training, business support, networking opportunities, mentorship, and with other key players within the ecosystem.

    The ONE Hub offers a wide variety of services that are held virtually for now due to COVID-19. These services include but are not limited to:

    • Entrepreneurial mentorship
    • Business coaching sessions
    • Work shadowing opportunities
    • Financial literacy support
    • Specialized workshops
    • Entrepreneurial training
    • Networking events


    • 815 St. Laurent Blvd., Room 115
      Ottawa, ON K1K 3A7


    613-800-0700 ext 414
  • PARO Centre for Women’s Enterprise

    PARO Centre for Women's Enterprise is one of Canada's most successful women’s business support organizations and the largest women-centered peer lending organization in North America, with 185+ Circles throughout Ontario.   As a non-profit women’s enterprise organization, they provide access to grants and loans, one-on-one counselling, mentoring, training, webinars, and opportunities to network.

    PARO has supported hundreds of businesses to successfully achieve the next level of growth, scale-up and exporting.  The team can advise you through difficult decision-making processes, facilitate essential connections and help you find the right resources.  Their specialty is supporting Ontario women in business in small and medium sized businesses, and social enterprises.

    They have developed their services and programs with exactly your needs in mind; start up, business growth and networking.

    Start Your BusinessGrow Your Business Build Your Networks 

    They also offer regular workshops, conferences, and events to support personal and professional development on-line.


      123 Slater St. 6th & 7th Floor
      Ottawa, ON K1P 5H2
      261 Montreal Rd.
      Vanier, ON K1L 8C7




  • Regroupement des gens d’affaires de la Capitale nationale (RGA)

    The Regroupement des gens d'affaires de la Capitale Nationale Inc. (RGA), established in 1983, is the leading regional economic organization that bridges business people from Eastern Ontario and the Outaouais.

    The RGA membership links over 700 businessmen and women, entrepreneurs, managers and business owners.

    The mission of the RGA is to unite the business community of the National Capital Region into an economic force that works to create an environment conducive to the prosperity of its members and to the economic development of the region.


    • 260 Dalhousie St., bureau 302
      Ottawa, ON K1N 7E4




  • Rise

    Rise is a national charity dedicated to helping people with mental health conditions or addiction, achieve financial independence through self-employment or small business ownership. They provide resources, mentorship and micro-financing to eliminate barriers, improve life outcomes and strengthen communities.

    Contact them to learn more about the following programs and how to apply:

    • Small Business Lending Program: Low-interest business loans based on your stage of business development, the viability of the business concept and capacity to repay. Eligible entrepreneurs can access loans up to $10,000, with an average initial loan size of $4,000. You will also be matched with a mentor for 12 months to help you navigate building and growing your business.
    • Peer Supported Training Program: Learn how to create a business plan and develop the skills and confidence needed to start your business. For adults over 30.
    • Enterprising Youth Plus: Work with our professional instructors and volunteer coaches to create a plan, gain confidence and skills needed to turn your business idea into a reality. For youth between the ages of 16 and 29.


    • 22 O’Meara Street
      Ottawa, ON K1Y 4N6


    613-725-3494 x 118
  • Société économique de l'Ontario (SÉO)

    SÉO is a provincial network with proven experience in economic development, entrepreneurship, employability, and immigration. SÉOcontributes to the prosperity of Ontario and Canada by striving to ensure the full participation of economic stakeholders in the province’s bilingual and Francophone sector.

    SÉO focuses their efforts on innovative and promising economic sectors, and through innovative initiatives stimulates new interprovincial, national and international markets.

    SÉO helps to promote an entrepreneurial culture with young people, while assisting businesses to create, expand and plan for succession.

    SÉO creates opportunities for bilingual and Francophone businesses and investors in Ontario.

    SÉO offers a range of innovative services and practices to meet the new and up-coming economic market trends.

    SÉO attracts Francophone talent to Ontario, and helps ensure their successful integration into the labour market.

    SÉO effectively supports the provincial and federal governments in Francophone immigration.


    • 214 Montréal Road, bureau 202
      Ottawa, ON K1L 8L8