Step 1: Contactless services inside most open branches

17/06/2021

There are contactless services inside most of our 31 open branches, with strict capacity limits in place, as of June 14, 2021, except at Metcalfe Village, Orléans and Rosemount. This means:

  • Pick up holds and check them out at self-checkout stations.
  • Return borrowed items to book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • No other services: no browsing, no washroom access.
  • Mask-wearing remains mandatory inside, and outside in line.

For details, go to Current Branch Services.

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Need Help with Computers and Technology?  

tech cafe logo with glasses, a laptop, a camera and a smartphone
04/01/2021

Ottawa Public Library’s successful Tech Café is expanding even more as it continues in April through June with additional new programs and partners and including a mini-series in French.  We continue offering the very-well-attended Tech Café Fundamentals workshops provided by Connected Canadians with a focus of promoting digital literacy skills and developing a comfort level with using technology.   The five sessions in French presented by Canadiens branchés start on April 15: how to access government services online, getting around Ottawa using technology, recognizing fake news, music and technology, and videos online.  English sessions in May will include topics like safe digital communications, basic tips on troubleshooting your technology problems, and watching videos online. 

We have a new partner, Ottawa Foyers Partage who will bring their extensive experience in making technology accessible to multiple needs and look at a wide range of settings, features, and options on devices to fit individual needs not only of persons with disabilities but also of the broader community, with three workshops on Thursdays at 4 pm in May:

  • first steps in getting assistive technology
  • assistive settings and features already on your device 
  • assistive technology and devices

We are also again partnering with the Ottawa PC Users Group.  They will provide a wide variety of topics for your interest including : how the Internet works, and how to how to use password phrasing to manage your passwords, and a session on self-driving cars and planes. 

Please consult the following web page for a complete listing of all our Tech Café presentations.  

Do you need more personalized help?  Try the library’s phone and email tutorials.  You can sign up for these on the Library’s 1:1 page.  Or if you need more detailed instruction, use our online resources LinkedIn Learning  or Toutapprendre for video courses on a wide variety of technological topics.  Just remember to sign into your library account before clicking on the 3 links above.  

And of course, the library has books and ebooks on a wide variety of computers and technology.  Have look at these Bibliocommons lists (Basic Computer Skills, and Safety and Privacy Issues Online ) or create one of your own.